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Einpix vs Serfy

Serfy and Einpix both come from the Baltics and both put defects on a plan. The difference is scope: Einpix adds multi-company outsourcing, supplier spaces and a tenant portal on top.

Field Service & Maintenance Management Software

vs
Serfy

Field service management with defect mapping

Feature-by-Feature Comparison

Feature Einpix Serfy
Task Management
Task Management Real-time sync with mobile app
Task Management Tasks with statuses and assignees
Multi-Company Outsourcing
Multi-Company Outsourcing Dedicated partner portal with scoped access
Multi-Company Outsourcing Work shared inside one organisation
Client Portal
Client Portal Full self-service issue reporting for tenants
Client Portal Client access limited to reports
2D Defect Maps
2D Defect Maps Pin defects on floor plans with photo evidence
2D Defect Maps Defect pins on building plans
Mobile App
Mobile App iOS and Android with offline mode
Mobile App iOS and Android
Digital Signatures
Digital Signatures Digital signatures for work acceptance
Digital Signatures Signature on completed work
Calendar & Scheduling
Calendar & Scheduling Calendar, workload planner, and recurring tasks
Calendar & Scheduling Calendar and task planning
Custom Data Templates
Custom Data Templates Fully customizable field data forms
Custom Data Templates Checklists and forms
GPS Tracking
GPS Tracking Real-time employee location tracking
GPS Tracking Employee location tracking
ISO 27001 Certified
ISO 27001 Certified Certified and audited
ISO 27001 Certified No ISO 27001 certification listed
SLA Management
SLA Management SLA tracking per client
SLA Management SLA deadlines on tasks
Minimum Users
Minimum Users Start from 1 user
Minimum Users Priced per user

Pricing comparison

Tier Einpix Serfy Notes Entry From €120/mo (up to 5 users) Per-user pricing, quote on request - Mid-Tier From €400/mo (up to 25 users) Per-user pricing, quote on request - Professional Custom pricing Quote on request -

Serfy is priced per user; confirm current rates with the vendor.
Einpix offers flat-rate plans from €120/month for up to 5 users — no per-user fees and no minimum.

Main differences

Einpix
  • Multi-company outsourcing built in
  • Client portal for tenant issue reporting
  • Flat-rate pricing — no per-user costs
  • ISO 27001 certified, EU data hosting
Serfy
  • Defect mapping on building plans
  • Baltic vendor with local support
  • Per-user pricing grows with the team
  • No multi-company outsourcing or tenant portal

The verdict

Choose Einpix if…
  • You outsource tasks to subcontractors or partner companies
  • You need a client-facing portal for tenants to report issues
  • You want flat-rate pricing without per-user costs
  • ISO 27001 certification and EU data hosting matter to you
  • You want to start with just 1 user
Try Einpix
Choose Serfy if…
  • Defect lists on building plans are your whole workflow
  • You work inside one organisation only
  • You are comfortable with per-user pricing
  • You do not need a tenant-facing portal
  • Supplier and partner spaces are not needed
Not sure? Book a free consultation

Frequently asked questions

Yes. You can try the system free of charge and with no commitment.

No. You can start using Einpix with a single user.

Your data is stored in the European Union and the system is ISO 27001 certified.

Yes. The mobile app works offline and syncs as soon as the connection is back.

Yes. Partners get a portal of their own with scoped access.

Other comparisons

Questions?
Feel free to contact us!

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